Talisma has upgraded its namesake software for the increasingly competitive customer relationship management (CRM) market. Talisma suffered a bit of a setback with regard to its knowledge base. The parties also announced an agreement that enables Campus Management to sell, integrate and support nGenera’s knowledge base software, a product widely used by customers of the Talisma CRM suite. In effect, customers using Talisma CRM software will now be served by Campus Management, while nGenera continues to serve and expand its CIM and Knowledge base lines of business. Think that a few short years ago, the components of the multichannel CRM that Talisma alone provides were, in many cases, separate components from separate companies: e-mail management, Web collaboration, IM, database functionalities, analytics. SilkStart helps member based associations streamline member management, events, invoicing, payment processing and communications all in one platform. The Talisma Fundraising donor management suite helps you attract, motivate, and retain supporters for a lifetime. What are the main features of Talisma CRM? “We are extremely proud of the Talisma brand and the significant business we have established in North America, India and abroad,” said Steve Papermaster, President, CEO and chairman of nGenera Corporation. “Talisma CRM is a robust suite and this acquisition accelerates our CRM program,” said Timothy B. Loomer, President and CEO of Campus Management Corp. “Talisma is committed to providing our customers with the best Multi-channel CRM solutions available,” said Dan Vetras, President & CEO of Talisma. This will enable powerful mash-ups with our collaboration, business simulation, talent management and other on-demand offerings bringing new composite applications to market,” said Steve Papermaster, Chairman and CEO of nGenera.
Talisma Multi-channel CRM integrates the power of chat, email, phone, and real-time collaboration with a mature, robust multi-channel interaction management platform, comprehensive analytics, and a fully integrated knowledgebase and customer database. Talisma is a leading provider of Multi-channel CRM solutions. Talisma Solutions from Campus Management Corp. Talisma is a leading provider of Customer Interaction Management (CIM) solutions that enable companies to deliver a truly exceptional customer experience. Once you purchase the Talisma CRM customers list, you can also request for title-based contacts at Talisma CRM customers based on specific titles that are apt for your needs. Talisma has customers in 32 countries throughout North America, Europe, and Asia-Pacific. Talisma’s headquarters are in Bellevue, WA, with sales, services and development offices located in North America, Europe, and Asia-Pacific. Talisma’s global customers include Aviva, Citibank, Coast Capital Savings, Dell, HGTV, Microsoft, MWB, and Sony. Talisma’s global customers include Aetna, AOL, Aviva, Bank of America, Bellevue University, Canon, ChevronTexaco, Citibank, Coast Capital Savings, Daimler-Chrysler, Dell, DHL, HGTV, Intuit, Florida State University, Microsoft, MWB, Siemens, Sony, Sprint, TDK, T-Mobile, and the US Department of State. Talisma’s CRM suite campaign management tool also features a new dashboard, allowing users to quickly access performance statistics, analyze bottlenecks and troubleshoot problems. BlueprintCPQ is leading the way in ‘Lead-to-Order’ process, helping guide users with personalised and informative content at key buying stages. Wix is a website building & publishing platform which helps users create professional websites exactly the way they want, with a drag & drop website editor.
CRM software that helps you sell smarter, better, faster. Powered by software and people, nGenera’s on-demand offerings give organizations sustainable, breakthrough capabilities in leadership performance, talent management and development, and customer experience. Campus Management will own the Talisma brand, and nGenera will assume ownership of Talisma’s CIM (Customer Interaction Management) software products and business. Leading organizations that use Talisma products include Carnival Cruise Lines, DHL Worldwide, Florida Atlantic University, Notre Dame, Sony (India and Singapore), and U.S. “KnowledgeBase.net, a market leader in Knowledge Management products and services, delivers the most comprehensive, out-of-the-box knowledgebase solution available. BOCA RATON, Fla. – Campus Management Corp. Campus Management’s One Campus Ecosystem platform is a fully integrated, centralized administrative and e- learning solution that unifies services, management and reporting for traditional and non-traditional postsecondary education. “Talisma’s people bring tremendous global experience in software development, services, sales and marketing, all of which help fuel Campus Management’s growth. … Pipeliner is an entirely different approach to CRM: totally visual, intuitive, and empowering instead of tedious, laborious and something sales reps and sales management obtain no real help from. “Our partnership with KPS will help customers gain from the combined strengths of the two organisations,” said Raj Mruthyunjayappa, Managing Director, EMEA and APAC, Talisma Corporation. Talisma is a fifth-generation product, and its .NET-based technologies create an integrated, scalable, and robust infrastructure that has proven to raise efficiencies, lower costs, and increase customer satisfaction. Best of luck for your interview in talisma company. Of the 300-odd employees Talisma had globally, 150 were located in India who were focussing purely on CRM suite of applications, which was core to the company.