Smile has a poor activity level in LinkedIn with only 134 mentions. Work closely with the rest of the Client Experience team to create repeatable processes that can help Smile scale. About 80% of your time will be spent speaking with clients and coworkers to work through challenges together. You will be working with our biggest clients to grow their businesses through effective community building with our rewards programs. You will continue to have access to our world class team of experts on our blog and in support. Were here to support each other in our growth, so we talk openly about our career goals, hopes & dreams. That means weve got a lot of clients who need our support! A calm demeanor – you need to be someone who doesn’t get overwhelmed when you’re juggling a lot of things. We are a team of smart self-starters who build efficient and unique solutions to problems. We are an equal opportunity employer and are committed to work with applicants requesting accommodation at any stage of the hiring process. We are committed to providing all parties involved in creating a rewards program with the tools they need to succeed. Ultimately, it is about creating an interface that both allows you to easily craft the rewards program of your dreams and that can also be extended to your agency or developer. Use your community-building & retention marketing expertise to strategize with clients on their marketing tactics to build effective rewards programs. This position is all about building & maintaining relationships and making a meaningful difference in your clients business.

Jump into accounts with both feet – weve got a list of clients ready for you! Creative problem-solving skills to think on your feet with little to no guidance when you encounter roadblocks. If you love a challenging, high-volume environment and can think on your feet to delight customers, we want to hear from you! The ability to thrive in a high-paced, rapidly changing and sometimes ambiguous environment. The ability to think through problems and prioritize tasks based on their relative importance. Its not an easy process, but we think youll find it rewarding and a great preview to what working here is really like. 1. Be Humble – think of the team before thinking of yourself. With such a diverse team of people, we know we can offer you the mentorship, tools and encouragement you need to grow. Solve problems with limited information and/or resources, and ensure that we can avoid similar problems in the future. Now, you’re not limited to just points, you can reward your customers in the way that makes the most sense to you. Where before you could only reward customers with points and discounts, you can now build an exciting new program that is tailored to fit your business. However, the best loyalty and retention strategies aren’t always built with just points. Points were considered the standard in the industry, and we allowed any business to capitalize on that. A few years of work experience within the tech industry, ideally in a high volume environment.

We believe that diverse teams perform better and that fostering an inclusive work environment is a key part of growing a successful business. It also is a launching pad for the future of rewards programs: simple, fun, and seamlessly complementary to any business. Manage the full client relationship after merchants successfully launch their rewards program. We reward tens of millions of people every year, and power rewards programs for thousands of businesses around the world. Smile is the largest provider of reward programs in the world. At the end of the day, we’re here to help you build and deliver a customer experience that makes your customers smile. This is the purpose of customer rewards, after all, and we’re confident that we can help you put smiles on every customer’s face. This new brand is an embodiment of everything we have learned about rewards, customer retention, and engaging experiences. We made it our mission to provide an experience that is easy to use, effective, and can easily match the brand you have created. We have no room for massive egos. Smile has an elaborated description which rather positively influences the efficiency of search engines index and hence improves positions of the domain. Smile has the lowest Google pagerank and bad results in terms of Yandex topical citation index. The description and keywords of Smile were last changed more than 2 months ago. With more than half of online checkouts happening on mobile this is an experience your customers expect. Over the years we learned that setting up a points-based loyalty solution was not the answer for every business, but rewarding customers was.