You can also send additional business-specific information (custom user attributes and events) to track about your customer. HelpCrunch lets you track customer information and exchange messages via live chat and email that is securely stored on HelpCrunch server. With a tiny code added to your site, Analytic allows you to track all user data on your site. HTML Version : This shows the version od coding you used in the design of your site. Text Size : This is the size of the pure text on your site, after HTML has been removed. Size : Shows the size of the HTML used on your site. Robots.txt : This is to let the robots.txt used by the search engines, know how to navigate your site. We advise that you use robots.txt. The following people have contributed to this plugin. The chat continues working in the offline mode, collecting visitors’ personal and contact data, encouraging people to send messages and not leaving any message unattended. 7. Proactive engagement. You don’t need to wait until visitors contact you first – engage them proactively via chat or email. The following tap targets are close to other nearby tap targets and may need additional spacing around them. The tap target Live Chat and 19 others are close to other tap targets. Some of the links/buttons on your webpage may be too small for a user to easily tap on a touchscreen. Consider making these tap targets larger to provide a better user experience. Summary of the ad experience rating of a site for a specific platform.